Customer Service

Taking care of your clients is paramount. Our customer service support will guarantee an efficient and helpful response to all enquiries and ensure ongoing client relationships are handled with warmth and professionalism.

Our service includes, but is by no means limited to:

  • Responding to customer service enquiries – phone, email and live chat
  • Monitoring customer service channels
  • Outbound calls/sales
  • Receptionist services
  • Management of client onboarding process
  • Client gifting service
  • Order fulfillment and tracking
  • Collecting feedback for continuous service improvement